At ProGlow, we stand behind our products and want you to shop with confidence.
30-Day Satisfaction Guarantee
If you’re not completely satisfied with your purchase, simply contact us within 30 days of receiving your order. We’ll issue a full refund for the purchase price of your product(s).
Please note:
- Original shipping charges are non-refundable.
- Refunds are issued to the original payment method.
- We may ask for feedback or photos to help us improve our products, but we want the process to be quick and hassle-free.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We’ll make it right as quickly as possible.
Need Help?
To request a refund or report an issue with your order, contact us at:
Please include your order number so we can assist you as quickly as possible.